FAQ
Hotel
The Wallace is conveniently located on the Upper West side, at 76th street between Broadway and West End Avenue.
No, we do not have any Facility or Resorts Fees
At this time, we do not offer room service, however you will find numerous delivery options available in the area.
Yes, guests enjoy complimentary access to our fully equipped, 24-hour fitness center which features cardio equipment, free weights, and 2 Peloton bikes.
To cancel an upcoming stay without penalty, please contact us at least 24 hours prior to your arrival. Reservations changed or canceled less than 24 hours in advance (EST) will result in a charge of one night, plus tax.
Our check-in time is 3:00 pm, and check out is 12N.
We follow all guidance’s set forth by the CDC. These include the following:
- Continuous cleaning of guest rooms and public spaces using EPA-approved antimicrobial products
- Masks for all employees
- Masks, gloves, alcohol wipes and hand sanitizer available
- Daily housekeeping (optional)
The Wallace enjoys a central location on the Upper West side of Manhattan. Central Park and Riverside Park are within blocks of the hotel. Lincoln Center, The Metropolitan Museum of Art and American Museum of Natural History are all nearby within walking distance. We offer easy access for guests visiting Columbia University or the Fordham Manhattan campus.
We are centrally located to Public Transportation. We have 2 subways nearby; and the local M104 bus goes down Broadway with a stop at the corner of 76th street. You can be in Times Square via the subway within 5 minutes!
If you are travelling by car, please see below the estimated driving time. All times vary based on time of day and traffic.
- JFK Airport – up to 1 hour
- LaGuardia Airport – up to 45 minutes
- Newark Airport – up to 50 minutes